To abide by the latest government notice as published January 14, 2021, we have implemented the following protocols for everyone's protection, and to remain compliant. The following will be in effect until further notice:


Contact Phone: 519-664-0225

Email: info@creativelandscapedepot.com

Hours Of Operation

Monday - Friday 8am - 5pm

Saturday - 10am - 2pm

Sunday - Closed


Protocol For All Customers

  • We are currently closed to customers in-store.
  • We will be prescreening all staff with a COVID-19 questionnaire prior to entry.
  • CLD is following Health Canada recommendations to keep our store sanitized. Staff must sanitize their hands before entering the store.
  • Please follow the stickers on the floor and stand behind the lines. We ask our staff to social distance by giving at least 2 metres of space between each person.
  • We recommend all orders by email or phone.
  • Please avoid touching anything in the office, all interaction will be digital. We do not accept cash.
  • E-transfers & credit cards will be the only forms of payment accepted. Credit cards will be taken by a safe distance.

Protocol For Staff

  • Abide by all client protocols as listed.
  • The company has reduced staff on-site to provide for a safer workplace.
  • Staff must use the hand sanitizer provided before entering the showroom.
  • No staff on site or in the showroom who are exhibiting symptoms of COVID-19.
  • Communicate physical distancing by using signage, floor decals and social media.
  • Entrance door only through the front and exit through the side door by the pergola.
  • Plexiglass barriers installed at each desk. Sales staff will disinfect the cash terminal after each customer. No cash payments. All interaction will be digital.
  • Outdoor physical distancing markers guiding clients making payments.
  • PPE is provided for any staff members that choose to use it for COVID-19 protection. (Face masks, gloves and hand sanitizer).
  • Gates open and A-frame signs at entrances highlighting physical distancing.
  • All members are asked to remind other members and anyone on-site to abide by all protocols.
  • Bills of Lading or Packing Slips should not be physically exchanged. Request photos be emailed to the appropriate departments.
  • The company will ensure there is sufficient sanitary, cleaning, and health & safety available at all times.
  • Abide by regular CLD Policies, CLD Job Descriptions, and CLD Health & Safety Policies.

Compliance

  • The company remains in compliance in accordance with the amended Essential Workplaces list https://www.ontario.ca/page/list-essential-workplaces, aligned with the following categories:

    a) Clause #1 - Supply Chain

    b) Clause #20 - Maintenance

    c) Clause #22 - Transportation Services

    c) Clause #30 - Construction

  • The company continues to operate in accordance with all applicable laws, including the Occupational Health and Safety Act and the regulations made under it.
  • The company & its members are compliant and abiding at all times by the Ontario Public Health Official advice and recommendations, as noted in the following link:
https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources